Things I’m Thinking About – Jan 2010

Major changes occurring in data center networking and storage.  Networking in the virtualization arena .

Unified Communications, particularly mobility.  SIP, Phone Proxy and more and more video conferencing.

Internal business collaboration, fostering ideas and innovations, getting ideas out from and to everyone and allowing others to feel they are truly contributing and appreciated as well as credited.  Too often things have to filter up through layers of mgmt and red tape, anywhere along the way one manager could simply not have the vision or foresight and have a great idea come to a stand still.  Or how often are great ideas actually credited to those who came up with them?

Slate Computers.  Yes I like and have adopted the term for that form factor of computer.  Slates are going to have a huge impact I think.  iPhone started the touch revolution IMHO because they got it right.  To this day, nearly 3 years now, there has not been one touch device that comes close to the accuracy and responsiveness of the iPhones screen.

For most people these days our PC needs are pretty simple.  Web and email are primary.  Most of what people are doing is social media stuff which is all web based.  Actual applications are becoming a thing of the past for many.

Laptops got people away from the desk and fixed locations.  People want information at their finger tips right?  Started sitting at Starbucks or on their couch with laptops, often looking up information as it strikes them.  Thoughts that pop up, news they read, conversations they over heard, something on TV, all of these things made people want that ability to Google or Wiki something anytime from anyplace.

Phones / Smartphones started helping us satisfy that need.  But none of them were as good as we hoped or wanted.  Needed something between a Laptop and Smartphone.  Thus emerges the netbook.

Netbooks have been a huge hit.  Great for the coffee shop or couch.  Cheap.

eReaders came along for many reasons I’m sure.  Print world is hurting, particularly news papers and mags.  Desire by some to make the print world head in the direction of the music world after finally recognizing how digital music is changing things.  iTunes showed the world what was possible for music, so its easy to see how Amazon could want to apply that same model to the book and print world.

I suspect the “Green” iniative also helped the eReader world.  The form factor of most eReaders is great and handles book very well.  eInk is easier on the eyes and form factor is smaller than the Netbooks but larger than say the iPhone.

However we find we are getting ourselves back into a problem that I think many of us hoped would be solves one day and thought was solved recently by the iPhone.  Gadget creep.  Too many specific devices are being needed again to solve specific needs.

I can remember almost 10 years ago sitting down with a good friend and boss in Denver for lunch one day and having to place gadget after gadget on the table so I could sit comfortably.  Pager, PDA, Cell and MP3 player.  I recall the conversation we had about hoping that in the near future we would have one device that did it all.

The iPhone did solve the gadget problem in my life for the last few years.  However I find myself really want an eReader these days for all the PDF’s I go through constantly.  There have also been moments I wished the iPhone was bigger when doing some web browsing and thought about getting a Netbook.

So yes I have my eyes on Slates.  I think they might be able to help replace the netbooks / ereaders in the very near future.

PC’s and Gaming.  There has been some debate lately about the future of PC gaming and well 5 years ago I would have considered anyone questioning the future of PC gaming as one who probably needs a pysch eval.   Today however I think PC gaming is dying.  Yup I said it.

What the Xbox360 and PS3 are capable of and still pushing out today despite being a few years old now is amazing.  I know the quality on the PC for most games is superior due to the resolutions.  However with todays large HDTV’s and the constant improvement in consoles I really think PC gaming is dying.  I use to hate consoles.  The weird controllers and small TV’s just didn’t cut it for me.  However, I broke down and bought a 360 after getting an HDTV a few years ago and have been thrilled.  Funny thing is it’s not for any reason I have mentioned so far.  My main reason for enjoying consoles now is that I never have to wonder if my console can handle this new game.  No more upgrading a home PC to play a game.  And this is from the guy who lived for doing PC upgrades early on.  Now I just want to have fun with as little hassle as possible.  Time is valuable.

Finally, yes I am still thinking a lot about the service provider industry and particularly that of the cable industry.  I have seen some positive articles and things lately that at least tells me others are concerned with and thinking about some of the same things.  I still think something major has to happen soon within the industry and there needs to be an expedited shift or transition from what the industry was to what it could and should become.  I still read and see too much discussion on transitioning old to new and talk of improvements to older technology.  To much energy, money and talent is being focused in the wrong areas in my personal opinion.  Time to rip that bandaid off and start over.  Otherwise the same thing is going to happen to the cable industry that happened to the phone industry.

Sure there is more I would love to say but will have to try getting to it later.

Dane Blog, Cable, Geekitis

Corporate America and People Observations

First its important to make a disclaimer that I am not specifically referring to anything that is or has occured at my current place of employment of course.  I have spent 15 years in IT and in that time I have seen a lot go on in the corporate world particularly as it relates to those around me.  I haven’t spent much time in or around the upper echelon types and for that I am actually very thankful.  Those people kinda scare me as I know I simply can’t relate to the type of person they are and what drives them.  Nope, I prefer to spend my time in the trenches and behind the scenes.  I like working with the technology, particularly the machines.  Things are either working or broke.  No politics, favoritism, emotions and all the other crap that comes along from others self interest.

I have what is apparently a very naive and wonderland like view of what work is suppose to be.  I believe that people should be the best they can be at the job they choose to do.  I believe that if you are great at what you do others will recognize this talent and reward it (not just financially).

There are LOTS of flaws with this basic logic however.

  1. “job they choose” – not everyone is in the job they choose to do.  No one stuck a gun to their head but people get forced into jobs they don’t particularly choose and want to do.  Many reasons why this may be, such as being fired and having to take something to make ends meet or management moved someone and well the employee hoped it would only be temporary.
  2. “others will recognize” – others should recognize but either don’t for a number of reasons or does but because of politics, favoritism or simply chooses to ignore.
  3. “reward” – most will instinctively think money when you see reward, and some would argue that yearly raises are rewards.  In actuality rewards mean many different things to different people.  It’s important to know and recognize how to reward someone if you really feel they deserve it.  Personally I think a good manager is one that can recognize what drives a person and what their idea of a reward is.  They can usually get the most out of an employee by satisfying them through some of the non traditional rewards.  For instance, some may value learning and training or might just like to be taken out to lunch after a job well done.

It’s nuts all the things I am thinking about just in what I have typed so far.  I wish someone could tap into my head and sort all of this stuff out and put it in words for others.  I think way more about even some of the most subtle things then most people do and I really believe others might find some of it interesting.  Don’t get me wrong, nothing I say is new or ground breaking, simply just things I think of from conversations with others.

Some of the things racing around right now:

Managers/VP’s/CXX’s – What happend to earning respect?  Its not bestowed just because of a title right?

IT People / Geeks – There are people in IT and there are those that ARE IT (Geeks).  Understand the differences and reward / promote correctly.

Movers and Shakers – Ughh these people irk the heck out of me!  These are the people who obviously only care about themselves.  Wake up and see this corporate america!  If someone is jumping to a new position every chance they get within a company something is wrong.  This person doesn’t care about the company or the job they are doing or the people working with or beneath them.  How can they if they can’t stay in one place long enough?  They are only after power and money.

Things aren’t always as they appear on the surface.  This is something that has always puzzled me when it comes to management and executives.  Many create an environment where they (the manager) is very out of touch with those working for them and sometimes its the employees that exclude the manager.  Regardless there are so many things that don’t come to the surface that an out of touch manager will not see or hear about for various reasons and thus some bad employees can “float” around for a while.  Sadly many employees will unwillingly protect the bad employees without even knowing it.  In one breath they will talk among themselves with nothing good to say about someone, however in an effort to prevent things from affecting them or the department the good employees will often over compensate and pick up the bad employees slack.

Ah well, just some random thoughts.

Dane Business, General, Management

Life Update 1.0

It’s been a while since I posted anything here.  Have had a lot going on in life as of late which kept me from posting anything and also is what has now prompted me to post.

As many know I have been studying.  I was anyway.  I took my CCIE Voice written the last week of June in San Francisco while at Cisco Live – Networkers.  I passed and I suppose thats a good thing.  I know it is but I barely made it, and realized just how difficult the test is.  I feel I knew the content well, not perfect but ok.  The real kicker with these tests is just how much trickery and deception they put into them.  Really messes with your mind to the unsuspecting and nervous as hell test taker.  I can barely keep my wits taking tests when its just a normal test trying to gauge if you paid attention and know something.  These tests are on a whole different level.  Bleh.. its done and now I am trying to find it in me to do the lab so that I might finally one day become a CCIE.

I also learned that my neck issues (surgery on 6 vertabrea, fused and full of metal rods) makes studying very difficult and painful.  No pity party, just a personal observation that I have to contend with and consider going forward in my life.

Been in the midst of some major projects at work.  Awesome stuff, technology heaven for me although I am starting to realize the long late nights and being hunched over the computer configuring routers and switches for 36+ hours at a time with little sleep and breaks is also something that my neck isn’t too happy about.  I run on adrenaline and excitement through it all (with high doses of caffine and pain medication) and can still manage but its really not the same.  What sucks is I am 35, and I am becoming one of those people I didn’t care for when I was 25 in this field.

I couldn’t stand those old mainframe farts who couldn’t do the 48 hour, no sleep, bust your butt projects always complaining of needing a break or spending time with family or back aches and blah blah.   Karma is a PITA!   I am now becoming one of these people.  I still manage to do what I need to do but it damn near kills me in the end.  Thinking and worrying about my family the whole time, fighting back the pain and sleepiness.  Sucks getting old.

Work is umm.. well that needs a whole other book to be honest.  Lots of change, and at first glance it doesn’t look like the good kind of change.  But one has to give it time before making rash decisions or judgements.  Hard not to but it’s the only thing I can do now to try and maintain my sanity.  It has led me to make some new observations about life and people and corporate america that I believe I am going to document and share in my next post.

Peace

Dane General, Life

Calculating Bandwidth – VoIP

Typically when deploying VoIP in the enterprise your going to be dealing with G.711 and/or G.729 codecs.  Both of these codecs sample at 10ms intervals.  The default is to usually send packets every 20ms, however in some situations one might see this set to every 30ms.

If your doing packets every 20ms this creates about 50 packets per second.  If your set to 30ms you will be creating 33.3 packets per second.

Lets focus on G.711 for a second.  G.711 has a sample size of 80 bytes.  So if we are set to use the default voice payload freq. of 20ms and we know that samples are taken every 10ms then our G.711 voice payload will be two samples of 80bytes = 160bytes of voice in every packet.

Thats only part of the equation though, you can’t forget about headers!

You will need to know what headers your going to be dealing with such as Layer 2, Layer 3 or both combined? And possibly WAN headers also.

In a typical ethernet packet your looking at about 58 bytes of header overhead.  18 bytes of ethernet (Layer 2) and 40 bytes of IP, UDP and RTP (Layer 3).  So with your 160 bytes of voice and 58 bytes of header overhead your dealing with 218 byte packets.

In this example we are using the default 20ms voice payload freq. which we said corresponds to about 50 packets per second right?  So we take our total packet size of 218bytes x 8bits x 50 packets per seconds = 87.2 Kb/s for every voice call.

Dane CCIE, VoIP ,

What makes us tick? – Part 2

Don’t have time to write part 2 yet.

These are my own notes for how to continue.

Political Party

Strippers

Predictable

Irrational

Predictably Irrational

Dane General

What makes us tick?

Ok so if you read this and you don’t know me personally (actually I suspect even those that do know me) may not know that I am fascinated with understanding what makes us who we are.

I think this is just another aspect of a very core component of me and who I am, which is my unquenchable thirst for knowledge.  Not just knowledge for the sake of knowledge and trying to appear smarter than I really am.  My desire is to understand things.  I love to understand everything I can about something.  It makes no difference what it is, I will want to know everything I can about it.

So why do I say all of this?  It’s not about technology this time.  Nope its about us, the human.

I am not as fascinated with the physical side of what makes us who we are as humans.  My fascination is with the behavioural side of what makes us tick.

When I was younger (teenage years and early twenties) I hated psychology.  Pretty vague statement huh? 

Let me elaborate a bit.  In high school I took a psychology class and well I hated it.  Thought it was stupid.  How could anyone believe the crap they were teaching?  How could anyone think they know what makes us tick and make the decisions we make?  And even worst than that was how could anyone tell me that I am not really my own person, that nearly every decision I make was influenced by someone or something?

Thats not exactly what they were saying in those textbooks, but its how I interpreted it.   It really upset me to hear things that implied that a lot of who I am and who I will be is very closely tied to my parents.

I mean come on, I am a teenager.  I don’t want to be associated with my parents.  I want to be independent, I want to think I am my own person.  I make the decisions that make me who I am.

Boy was I wrong!

To be continued….

Dane General

Networkers 2009 Schedule

Here is my current schedule for Networkers this year.  Subject to change of course.

Monday is CCIE Voice written day.  I take my test Monday afternoon around 4 or 5 I think.

I have a couple of sessions on monday but its going to depend on the test to be honest.

 

Monday: 

1:00 PM-3:00 PM   BRKSAN-2701  Fibre Channel Storage Area Network Design  

7:00 PM-9:00 PM   BRKGENPNL-1003  Panel: Ask the Expert: Unified Communications  

 

Tuesday:  

7:30 AM-9:30 AM   BRKVIR-2985  Cisco Nexus 1000V Series Switch  

10:00 AM-11:30 AM GENKEY-5501  Welcome Address with John Chambers  

12:00 PM-2:00 PM  BRKDCT-2951  Deploying Nexus 7000 in Data Center Networks  

4:00 PM-6:00 PM    BRKRST-3471  Cisco NXOS Software – Architecture

 

Wednesday:  

8:00 AM-10:00 AM  BRKRST-2043  Advanced WAN Design: Network Virtualization  

10:30 AM-11:30 AM GENKEY-5564  Keynote with Padmasree Warrior  

12:00 PM-2:00 PM  BRKCOM-2988  Unified Computing – A Unified Data Center Infrastructure

4:00 PM-6:00 PM   BRKVVT-2784  Maximizing Cisco IP Phone benefits  

7:30 PM-11:30 PM  Customer Appreciation Event  

 

Thursday:  

8:00 AM-10:00 AM  BRKRST-3470  Cisco Nexus 7000 Switch Architecture  

10:30 AM-11:30 AM GENKEY-5565  Closing Guest Keynote: Guy Kawasaki  

12:00 PM-2:00 PM  BRKSAN-3921  Troubleshooting the Unified Fabric (FCoE)  

2:30 PM-4:30 PM   BRKCRT-1963  CCVP:Mobility Features in Cisco UCM version 6 and 7

Dane General ,

CCIE Voice Lab – Version 3

Cisco has refreshed / updated the CCIE voice lab.  Listed below is the new equipment and software it will cover.

 

Lab Equipment:

  • Cisco MCS-7845 Media Convergence Servers
  • Cisco 3825 Series Integrated Services Routers (ISR)
  • Cisco 2821 Series Integrated Services Routers (ISR)
  • ISR Modules and Interface Cards

             VWIC2-1MFT-T1/E1 
             PVDM2 
             HWIC-4ESW-POE 
             NME-CUE

  • Cisco Catalyst 3750 Series Switches
  • IP Phones and Soft Clients

Software Versions

Any major software release which has been generally available for six months is eligible for testing in the CCIE Voice Lab Exam. 

  • Cisco Unified Communications Manager 7.0
  • Cisco Unified Communications Manager Express 7.0
  • Cisco Unified Contact Center Express 7.0
  • Cisco Unified Presence 7.0
  • Cisco Unity Connection 7.0
  • All routers use IOS version 12.4T Train.
  • Cisco Catalyst 3750 Series Switches uses 12.2 Main Train

Network Interfaces

  • Fast Ethernet
  • Frame Relay

Telephony Interfaces

  • T1
  • E1

 

Source:  Cisco Learning Network

Some of the major changes are:

1) Remove analog devices (such as VG248, ATA)
2) Remove CatOS (Catalyst 65xx)
3) Replace CCM with CUCM 7 (Linux Appliance)
4) Replace Unity with Unity Connection 7 (Linux Appliance)
5) Add CUPS 7 (Linux Appliance)
6) Add SIP phones

Basic topology:

ccie_voice_v3_topo

 

Source:  http://htluo.blogspot.com

Dane CCIE, CallManager, VoIP , , ,

Future of Cable Providers?

What does the future hold for cable providers?  I don’t know, but I do have some ideas.  I don’t claim to be an expert on any thing related to cable companies and I am not speaking for any one provider in particular.

I am personally very new to the cable industry, especially compared to just about everyone I have met since going to work for a provider.  However I am not new to technology and keeping up with the latest and greatest in tech trends.  One thing I have noticed over the years is the often we ‘geeks’ are lucky in that we often get a glimpse into the future without always knowing it.

What do I mean by that?  Well basically we tend to get our hands on or read about the latest technologies before they ever go mainstream.  And during this time its sort of like a glimpse into the future when you consider how few overall know about or have experience with these things.

Cable providers in general have sort of had it made in the past.  Competition was weak at best and cable for the longest time was the future.  So much has been done and so much remains to be done over that single piece of coax, but I think everyone can agree that its future is limited in the traditional sense.  How far out is a question that is highly debateable and I surely don’t want to get into.

Locally people are going to associate what I am saying with fiber, but thats not at all where I want to go with this.   Nope I am thinking a little broader in scope to be honest.  Why?  Because I am not concerned with the physical layer of things.  I know the physical layer can and will likely change over time.   And regardless of the physical layer cable providers still have to some how differentiate themselves and the services they offer.

The physical layer is not where one makes money.  Anyone can provide that.  Where you make money is in how you use that physical layer and what services are offered over it.

I think everyone can agree that the future boils down to two letters.  IP

Everything you can do over the traditional cable plant can be done over any type of physical layer as long as IP is involved.

What I find to be the most significant point about all of this is the fact that you can do this technically with no regard to whose providing the physical layer which also means you can provide your service to those outside of the typical cable providers physical plant.

The cable industry is always looking for ways to reach more homes, and always talk about “homes passed” and “RGU – revenue generating unit”. 

I am very surprised that the cable providers aren’t pushing themselves a little harder to become more of a “service provider” rather then just a “cable provider”.  Seems the focus should be on transitioning their services to be more IP based with the goal of providing the service to anyone who wishes to subscribe regardless of where or with whom the customer gets their physical connectivity with.

The cable industry more so then any other should be able to do this quickly and effectively.  Most have the backbone and pipes to provide this sort of service.  They already have the headends and MTC’s for obtaining the content from the content providers.  They have been working with and dealing with the hassle of negotiating contracts for content for years.  They typically have data engineers and experience on that side of things, including knowledge of switched digital or IPTV.  They have all these building blocks or pieces of the puzzle but they just don’t seem to be putting it together with the same end goal.

They seem to focus on doing all of this but stuck on doing it over their physical plant.  I personally think this might have a lot to do with the fact the industry is aging, including all of the experts and leadership.  What I love the most about the industry (the fact that their are so many people who have been in it longer than I have been alive) I fear is also what holds it back often.

A couple of years ago I shared with some friends my idea that I eventually blogged about as well regarding the creation of a media device that was easily configured to the individual users IP services (VoIP, Video and so on) that would not care about who provide the data pipe.  I liken it to a cross between your current cable box, Xbox or Apple TV, SIP phone and so on.  You can read a little about that here:  http://bit.ly/19WjKZ

This idea falls right into line with what I am talking about now and where I think the cable providers need to focus on heading to sooner then later. 

Here is a quick recap and what I personally think should be happening:

  1. Become an IPTV provider.  Example is to partner with someone like Microsoft where users can subscribe to an IPTV service through their XBox or PC.
  2. Become a VoIP provider.  Look at Vonage as example.  Offer a SIP service offering where anyone can signup to get a local phone number and VoIP service which could be tied to a SIP phone of SIP softphone client.
  3. Keep improving your customers data side.  DOCSIS 3 sooner than later.  Realize that this (big bandwidth) is the future and the foundation for which all things will be based on including your own service offerings (see items #1 and #2 above).
  4. Let go of these “walled gardens”.  Mr. Cable Provider, tear down this wall!  Seriously, its time to let go.  You have the potential to be so much more and your “homes passed” can become anyone with high speed internet and not just those directly connected to your plant.
  5. Push the device manufactures and the CableLabs to start working on that dream device I mentioned.  It needs to be something based on a standard (like SIP).  See my post here for more details:  http://bit.ly/19WjKZ

Sorry for the long dissertation.  I write too much I know in my poor attempt at trying to get these ideas out of my head in a way for anyone to understand.  I am not talking about anything new here or revolutionary, but as many would say this is all evolutionary.

I hope in a few years I can look back on this and know that others in the industry were way ahead of what I give them credit for and already were working on all these things.

Dane Cable, IPTV, VoIP , , ,

Cox launches DOCSIS 3 in Lafayette

Not sure if others saw this yet, it just got released from what I understand.

Now I know most in the City of Lafayette aren’t going to care much
about this due to LUS fiber slowly becoming available. But some others
around the Lafayette area outside of LUS planned rollout might.

My understanding is that the first plan is $89 a month for 50down/5up.
 I know I know.. 5up, lets just say its better than what Cox has been
offering so thats a good start.  :-)   There is also a $99 charge I
believe for the cable modem, I think you have to buy it outright from
Cox.  The modem in question is a Cisco DPC3000.

I think it is now ok to share that I have been testing it for about a
month now and so far so good.  Consistently get the speeds stated.

I know this isn’t for everyone, and I don’t want to get into the
arguments of what service is better and blah blah.  However, I should
point out if you look at the rest of the cable industry that has
rolled out DOCSIS 3 you will find that the prices are WAY higher than
the $89 that they are charging here in Lafayette.

To me this is a win for the Lafayette area.  And it sort of falls
right into line with what the fiber folk wanted in some ways which was
to push the incumbents to do and offer more to the area.  So I would
think even they should be somewhat happy with this in a way.

Should be particularly good for those ‘work at home’ folk who often
have the service paid for buy the company.  The better upload is
significant when compared to any of the current Cox offerings.

Here is the official press release:

FOR IMMEDIATE RELEASE: April 1, 2009

COX CONTACTS:
Patricia Parks – Cell: (337) 254-0341 – patricia.parks@cox.com
Ann Ruble – Cell: (225) 317-1807 – ann.ruble@cox.com

GREATER LOUISIANA IS FIRST NATIONAL MARKET TO LAUNCH COX’S ULTIMATE PACKAGE

Cox’s Lafayette Parish residential customers first in Cox’s national
footprint to receive speeds up to 50 Mbps through DOCSIS ® 3.0
Technology

Cox Business customers in Lafayette Parish also see first launch of
Cox Business Internet Ultra tier

LAFAYETTE / BATON ROUGE – Cox Communications today announced that it’s
launching the Ultimate Cox High Speed Internet Package in Lafayette
Parish, Louisiana including the cities of Broussard, Carencro, Duson,
Lafayette, Scott and Youngsville. This is the first market to launch
nationally for Cox. Powered by the strength of the cable industry’s
DOCSIS 3.0 technology, Ultimate Internet offers customers some of the
fastest broadband speeds in the marketplace, with downloads up to 50
Mbps and uploads up to 5 Mbps.

“We’re proud to be the first market where Cox is offering the new
technology of DOCSIS 3.0 to our customers,” stated Jacqui Vines,
senior vice president and regional manager for Cox Greater Louisiana.
“Cox has invested over $500 million regionally in our network
operations to ensure we continue to deliver on our commitment to
meeting customer needs. Our investments – and the talents of our
technical team – positioned us for this first in the nation launch.”

DOCSIS 3.0 is a cable-exclusive technology that allows providers to
combine Internet channels in a new way to offer even faster speeds and
more robust features. While Cox’s Ultimate Internet Package is
designed with the high-end computer user in mind, Cox continues to
offer several other levels of Internet service, for everyone from the
casual e-mail user to the avid music fan who enjoys downloading the
latest hits.

“We know customers are turning to the Internet for more
bandwidth-intensive purposes, such as watching videos online,
downloading music and gaming,” stated Vines.  “Ultimate Internet helps
these customers get more out of what they’re into by doing all these
things in record time.”

Cox Business Internet Ultra, the commercial package powered by DOCSIS
3.0, is also launching to customers in Lafayette Parish. Cox Business
Internet Ultra is the premium package for business customers and
includes download speeds up to 50 Mbps, upload speeds up to 5 Mbps,
five dynamic or static IP addresses, one hosted domain name, and 10
email boxes. While Cox Business has been offering dedicated speeds up
to 100 Mbps through fiber-to-the-premises construction throughout
Greater Louisiana, the Ultra package is the first time customers will
receive speeds of 50 Mbps through Cox’s existing network.

More information about Cox High Speed Internet is available at
www.cox.com/highspeedinternet.

® DOCSIS is a registered trademark of CableLabs. Used with permission.

###

About Cox Communications
Cox is a multi-service broadband communications and entertainment
company with more than 6 million total residential and commercial
customers. The third-largest cable television company in the United
States, Cox offers an array of advanced digital video, high-speed
Internet and telephony services over its own nationwide IP network.
Cox wholly owns and operates the Travel Channel.

Cox’s regional operations in Acadiana and Baton Rouge employ over
1,200 people with an annual payroll of over $45 million. In this
region, Cox serves 311,000 customers with voice, video and data
products in the 13 parishes of Acadia, Ascension, East Baton Rouge,
East Feliciana, Iberia, Iberville, Lafayette, Livingston, St. James,
St. Martin, St. Mary, Vermilion and West Baton Rouge.  Information
about the products and services offered in the combined Louisiana
markets can be found www.cox.com/greaterlouisiana.

Dane General , ,